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Our online helpdesk allow our customers to log their issues as well as review the status of their calls and search our extensive knowledge-base for answers to common questions. Our Online help file can be accessed through this link. You can also email support at Support@LinkTechnologies.com.au

Product Features can be viewed at this link.

Knowledge Base containing common solutions are in the forums below. You can search our internal call logs at this link.

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3/5/2020 4:53 PM
 

Link Technologies

Product Distribution, Service Delivery Model and Partner Offices


Link Technologies started business in Australia in March 2004. Fiji operations started in June 2006. Link Technologies was founded by Mr Sanjay Singh. Link Technologies offers business application solutions and consulting services. “LinkSOFT” which is the product of “Link Technologies” is governed and owned by Link Technologies (Australia). Sanjay Singh operates from Australia under business name “InfoTech Business Solutions Pty Ltd” (Trading as Link Technologies). ACN: 108321660


Edge Business Solutions Pte Limited (EBS) is a locally registered company (In Fiji) managed by Sitla Sharma. EBS has been established to improve the quality of product delivery and support services to customers. 


Link Business Solutions(LBS) previously trading as Link Technologies is a reseller of Link Products in Fiji and is managed by Sanjeet Prasad.


Datec Fiji Pte Ltd is also an reseller of Link Products in Fiji.


Customers should contact their reseller (Datec, LBS or EBS) for all queries including support and sales. If at any time you feel that the service provided is not up to standard or acceptable to your organisation, please do not hesitate to contact EBS or Link Technologies (Australia) for assistance. 


All development and customisation of LinkSOFT is done by Link Technologies (Australia) through the Edge Business Solutions Office in Suva. Resellers are not permitted to modify, customise or build integrations to LinkSOFT without going through a Development Partner (EBS).


We would like to take this opportunity to assure our customers that Link Technologies is committed and will work closely with all clients to provide high quality, trusted, consistent and reliable services to the Fiji market. 


Link Technologies Australia

Contact for complaints and urgent requests

Sanjay Singh (Managing Director -  Australia)
Contact the Managing Director for Complaints, Feedback or Suggestions

 

Figure 1: Link Technologies Operating Model - 2020


Managing Director BSc, PGDTE, MCP, MCSD, MIT
 
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